Privacy policy

Operated by Carewyn INC, doing business as Carbon Black Car

At Carbon Black Car, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, including our SMS program.

1. Information We Collect
Name, phone number, and email address provided when booking services.
Trip details (pickup, drop-off, and ride preferences).
Payment details securely processed through our booking system.
2. How We Use Your Information
To provide ride booking, confirmations, driver updates, receipts, and customer support.
To send SMS reminders, updates, and occasional promotional offers (with opt-in).
To improve service quality and customer experience.
3. SMS Data
By opting in, you consent to receive SMS messages from Carbon Black Car.

Message frequency varies by booking.
Standard message and data rates may apply.
Reply STOP to opt out or HELP for assistance.
Required Compliance Statement:
Carbon Black Car does not share mobile opt-in data or consent with third parties or affiliates under any circumstances.

4. Data Protection
We implement industry-standard security measures to protect your data.

5. Sharing of Data
We do not sell or rent your personal data. Limited sharing occurs only with trusted vendors necessary to operate our services (e.g., payment processors, dispatch systems).

6. Contact Us
If you have questions about this Privacy Policy, please contact us at:
📧 [email protected]
📞 (773) 261-8379